Our public policies and procedures, version-controlled and free to download. This is the current, published set — the version and date show what's in force.
The full certification lifecycle: application and contract review, audit programme planning, Stage 1, Stage 2, technical review, certification decision, issuance, surveillance and recertification.
How anyone can independently verify the status of a Skyeblanc certificate against the public register, without an account or a request.
How complaints and appeals are raised, handled impartially by people not involved in the decision, and resolved.
The grounds and process for suspending, withdrawing or reducing the scope of a certification, and how a suspended certificate is restored.
Eligibility and review requirements for transferring a valid accredited certificate from another certification body.
How multi-site organisations are sampled and audited, and how sites are reflected in the certified scope.
When audits may be delivered using information and communication technology, and the risk and scheme conditions that apply.
Accreditation status, operating model, and the scope matrix showing each scheme, its applicable standard and any technical or sector scope limitation.
Our public commitment to impartiality, conflict-of-interest management, the impartiality committee and the top-management declaration.
Rules for how certified clients may use the Skyeblanc mark and refer to certified status, and the limits on accreditation marks.
Fixed-fee audit programmes with duration determined under the applicable scheme and accreditation requirements — a fee never buys an outcome.
How client information obtained through certification is protected, and the limited exceptions.
How we collect, use, share and protect personal information, including POPIA and GDPR where applicable.
The terms governing use of this website and the certificate verification tool.
Documents are version-controlled: when a policy is revised, the version and date update here and the previous file is superseded. Certificate records are published separately in the public register.
